EBT Card Lock Feature Helps Prevent Unauthorized Use

As an added protection, Indiana cSNAP Benefit members have the ability to lock and unlock their EBT card. EBT card users are strongly encouraged to use card lock to protect their benefits from being stolen via card skimming, card cloning, and other similar methods.  

To lock and unlock an EBT card please follow the steps below:

1. Go to https://www.connectebt.com/inebtclient/
2. Create an account if you do not have one, OR, log in with your user ID and Password
3. Click on “Lock/Unlock” within the portal
4. To lock your card, select “lock my card everywhere” then click SUBMIT
5. To unlock your card, select “unlock my card” then click SUBMIT